Last updated: November 7, 2026
1. How to delete your account from the app
Open Stacly, sign in with your Google account, go to the Privacy screen (the "More" menu → Privacy) and tap "Delete My Account" in the Danger Zone. You confirm the action once; deletion is carried out immediately at that moment — there is no later processing queue or grace period after your confirmation.
2. What gets deleted
Everything you entered is permanently deleted: supplements, bottles, dose schedules, action history, purchases, store names, reminder preferences, submitted feedback, consent records, and, if you uploaded one, your custom profile photo. Scan Bottle label photos are already deleted automatically within 24 hours of being captured, regardless of whether you delete your account.
3. What is not deleted
We keep a single minimal audit record — only the fact that an account existed and was deleted, and the date — with no content attached to it and no way to reconstruct what you had entered. It exists only so we can show, if it is ever needed, that a deletion request was honored.
4. If you can't access your account
Stacly only supports signing in with Google — there is no separate Stacly password to recover. If you lost access to the Google account you use with Stacly and can't sign in to delete your account from the Privacy screen, write to mahaloads@outlook.com from the email address associated with that Google account, requesting deletion. We manually verify the request matches the account before deleting it — since there is no automated sign-in on this path, processing is manual, done by a person, not instant like the in-app button.
5. Questions
For any question about this process, write to mahaloads@outlook.com. See also our Privacy Policy for more detail on what we collect and why.